Last Updated: August 2026
Welcome to Solace Health & Beauty (“Solace,” “we,” “us,” or “our”). By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. General Conditions
Solace Health & Beauty reserves the right to refuse or cancel an order where there is a valid reason, including suspected fraud, pricing errors, product availability issues, or violation of these Terms & Conditions.
All content available on this website, including text, product descriptions, graphics, logos, photographs, videos, and other materials, is owned by or licensed to Solace Health & Beauty and may not be reproduced, copied, modified, or distributed without prior written permission.
2. Product Information & Pricing
All prices are displayed in Nigerian Naira (₦) and may be changed at any time without prior notice.
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on our website are accurate and up to date. However, occasional errors may occur.
If we discover that a product has been listed at an incorrect price, we will contact you before processing or dispatching the order. You will have the option to confirm the order at the correct price or cancel it for a full refund where applicable.
Product images are provided for illustration purposes and may vary slightly from the actual product due to packaging updates, photography, or screen settings.
3. Product Authenticity & Disclaimer
We are committed to selling genuine products sourced from authorized manufacturers, suppliers, or verified distributors.
Product descriptions, skincare information, wellness content, and other guidance provided on this website are for general informational purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition and should not be considered a substitute for professional medical advice.
Always read the product packaging and instructions before use. If you have allergies, an existing medical condition, are pregnant or breastfeeding, or are taking medication, consult an appropriate healthcare professional before using relevant skincare, wellness, or supplement products.
For skincare products, we recommend performing a patch test before full application.
4. Orders & Payment
An order is considered confirmed only after full payment has been successfully received through our authorized payment gateway or verified bank transfer.
We reserve the right to cancel or decline an order where payment cannot be verified, the product is unavailable, or there is reasonable suspicion of fraudulent activity.
Customers are responsible for providing accurate contact and delivery information. Delays or failed deliveries resulting from incorrect information supplied by the customer may result in additional delivery charges.
Once an order has been dispatched to our delivery partner, it cannot be modified or cancelled through our order system.
5. Delivery
Orders are delivered through our designated logistics and courier partners.
Delivery timelines provided at checkout or after purchase are estimates and may vary due to location, courier delays, public holidays, weather, or circumstances outside our control.
Customers should ensure that someone is available to receive the package at the provided delivery address.
6. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
